Mitchells has a reputation for providing quality cars with exceptional customer service and the reason we have this reputation is because of our dedication to our customers. Since taking over the Kerridges site, who had been trading for over 100 years, we have ensured that their customer centric focus continues to run through the very core of the business, keeping inline with the Mitchells ethos.
Here at Mitchells, we want to build a lasting relationship with our customers. We aim to deliver value for money, from the moment you walk into our dealership, whether you are purchasing a car or you are keeping your current car maintained you will always receive the award winning, high standard, Mitchells level of service that our customers expect. This is part of how we have built our solid customer base, by providing the tools and services needed to ensure you have a safe and secure vehicle for the lifetime of your ownership.
As Mitchells, we have won several Customer Excellence Awards recognising our high levels of customer satisfaction and this level of care has been extended to our new Halesworth site. But in order to really experience our service, we encourage people to talk to us and/or visit our showroom. When you visit Mitchells Halesworth, you will very quickly notice that our staff go that extra mile to help you. No matter what your query, issue or enquiry may be, you will be greeted with a warm welcome and a friendly smile and it is that consistency in our service that sets us apart from other retailers. Furthermore, we make it our business to build relationships with our customers, allowing us to tailor your experience with us more effectively and efficiently.