Groupe Renault UK has recognised the expertise of its top-performing dealers at its annual dealer conference, which was held yesterday at Manchester’s Central Convention Complex.
Dealerships that had demonstrated best practice and gone the extra mile in contributing to the success of the Renault and Dacia brands were honoured in the coveted Dealer of the Year Awards. Groupe Renault UK determined its three winners by evaluating each dealership in its network of nearly 150 on criteria that spanned customer satisfaction and vehicle sales to overall profit and after sales turnover.
The Dealer of the Year Award winners were:
Gold Award Winner: Mitchells, Lowestoft – Collected by Matt Huke-Jenner, Dealer Principal
Silver Award Winner: Renault Retail Group, Swansea – Collected by Darren Bowen, General Manager
Bronze Award Winner: Mackie Motors, Brechin – Collected by Kevin Mackie, Managing Director
In addition, Groupe Renault UK celebrated some of its other franchise partners with Partnership awards. New for this year, these commendations recognised dealerships that have either partnered with the brand for an exceptional number of years, or recently joined as a Groupe Renault UK franchise.
The dealerships that were honoured with a Partnership Award for their longstanding service were:
City Motors, Bristol
Bells of Crossgar
New dealers to the Groupe Renault UK brand were also recognised including:
Cars2 Ltd, Barnsley
Vincent Tourette, Managing Director, Groupe Renault UK, said: “Our Dealer of the Year winners and Partnership Award recipients can feel very proud of their achievements, especially in the face of what have recently been very challenging trading conditions. Their success underlines their unwavering commitment both to customers and to the brand, and their support has made a significant contribution to Groupe Renault UK being on track to deliver our ambitious ‘Drive The Future’ mid-term plan.”
“It’s important to acknowledge the support of our dealers and with their expertise, experience and vision, plus the imminent launch of many new models building on the recent introduction of All-New Clio, All-New Captur and new versions of ZOE, Trafic and Master, the UK’s car and van buyers will find that our dealer network has even more to offer in 2020.”